Privacy and cookie information

Website enquiries

We use the details you submit through our contact form to respond to your enquiry and manage the work you request. Enquiries are received through SOBAI's CRM and are available to the authorised team handling them. Please provide only the information needed for your request.

Cookie choices

Necessary storage keeps your cookie choices on this browser for 180 days. The choice record contains a version, timestamps and category permissions, without your name or contact details. The automatic cookie banner is hidden. Optional analytics runs only when this browser has a valid saved Analytics permission.

Visitors without a valid saved Analytics permission are not tracked. Use Manage Cookies to accept, decline or change categories. Clearing this site's browser storage resets your choices.

Google Analytics 4

When you have granted valid Analytics permission, this website uses Google Analytics 4 to understand page visits, service-page interest, successful enquiry-form submissions and clicks on WhatsApp links. Google may process technical information such as browser and device information, approximate location and site interactions.

Our analytics events do not include contact-form names, email addresses, phone numbers, message contents or WhatsApp message text. Page URLs sent by our integration exclude query strings and fragments. Our configuration keeps Google Signals and advertising features off.

Analytics cookies are configured to last up to 180 days. On withdrawal, the website disables its analytics events, clears its Google Analytics cookies and refreshes the page so the Google tag is no longer loaded. This does not erase information already processed by Google.

How Google uses information from sites that use its services ↗ · Google Privacy Policy ↗

Advertising and external links

No advertising pixels or retargeting services are connected. Cookie choices do not subscribe you to email or WhatsApp marketing.

WhatsApp links open an external service with its own privacy practices. A measured WhatsApp click is an interaction with our website; it does not confirm that you sent a message or had a conversation.

Access, retention and questions

We keep enquiry information for responding to requests, managing the resulting business relationship and meeting applicable record-keeping needs. Access is limited to the people and service providers needed to operate those services.

For questions about your information or a request to access, correct or remove details you supplied, contact SOBAI and describe your request. We will review the request and any information we need to identify the relevant records.